Frequently asked questions
How long does shipping take?
Orders are processed in 2–4 business days. Delivery typically takes 6-12 business days depending on your location.
What is your return policy?
Returns are accepted within 14 days of delivery for unused items in original packaging. Custom pieces are final sale.
Do you offer wholesale or bulk ordering?
Yes. We welcome wholesale, gifting, and bulk inquiries for weddings, events, and boutiques. Please email us at spiritkasbah@outlook.com
Where are your items sourced from?
Our pieces are inspired by Moroccan heritage and Islamic tradition, sourced from trusted artisans and global suppliers focused on craftsmanship and quality. Please note - handcrafted items may vary slightly from pictures.
What if my item arrives damaged?
Please email us within 48 hours of delivery with photos and your order number.